PTC Tech Support

It is Mallett Technology, Inc, Inc's goal to provide our customers the
highest quality technical support. In order to provide this level of
technical support for the complete breadth of Parametric Technology
Corporation's product, our customers have direct access to PTC's
customer care center.

PTC offers an extensive selection of support options including phone and
online support. We recommend that all of our PTC customers should
register for a PTC web account. This account will give you access to
the online tech support center. The online tech support center offers
the following features:

• Account Administration
  
• Support Knowledge Base
  
• Call logging
  
• Call Tracking
  
• Software Update Advisor
  
• Order Management

Your web account will also give you access to PTC's User site that
features:

• Free Downloads
  
• Expert Advice
  
• Technical Libraries
  
• Tips & Techniques Webcasts
  
• And More...

In order to sign up for your web account and access the online technical
support center, click here.

If you prefer, you can contact PTC's Customer Care Center by phone at:

877-ASK-4PTC
781-370-5408
9 a.m. - 5 p.m. EST Monday through Friday